Service Evaluation Pack
Structure a focused service review using existing records and stakeholder perspectives.
A practical pack.
Ready to adapt.
Agree the review questions and exclusions before inviting stakeholders. Examine records, participant feedback and delivery perspectives separately before comparing them. Keep disagreement visible. This pack supports a focused service review and is not a clinical assessment, safeguarding investigation, audit opinion or accredited evaluation standard.
What is included
- Eight-page PDF guide
- Editable browser worksheets
- Questions or discussion prompts with adaptation guidance
- CSV recording template
- Evaluation scope
- Evidence matrix
- Recommendations
- Reporting and action outline
PDF files open in standard readers. Browser worksheets work locally without sending data. CSV files open in Excel, Google Sheets and other spreadsheet apps.
Use it yourself
Adapt the wording, agree the collection plan and record the information. Read the privacy, consent and interpretation guidance before collecting responses.
Add tailored support
HumanScope can adapt the questions to your programme, help define indicators or analyse an agreed dataset. We quote for that work separately.
Request tailored supportBefore you choose this pack
Included licence
The product licence allows one organisation to use and adapt the materials across its own programmes and share completed reports. Redistribution or resale of blank source materials is excluded.
Scope
The pack does not include survey hosting, customisation, data analysis, meetings or a completed evaluation. These templates are not validated psychological measures, clinical tools or a guarantee of funding.
Availability
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Support and accessibility
Ask through our form about a format issue, an accessible version or which pack fits your needs. We will confirm support arrangements before purchase.
Ask about this packA holistic view of wellbeing.
Te Whare Tapa Whā provides a discussion framework alongside programme-specific evidence.
Taha tinana
Physical wellbeing
Taha hinengaro
Thoughts and feelings
Taha whānau
Whānau and relationships
Taha wairua
Spiritual wellbeing, identity and meaning
Acknowledging Tā Mason Durie. Original optional reflection prompts, plus whenua and place context. Use with local Māori engagement and participant choice. This module does not provide a validated wellbeing score.
Designed for adaptation with ethnically diverse communities across Aotearoa, including Māori, Pacific, migrant and refugee communities. Agree culturally appropriate use, language support and local piloting. Cross-cultural validation is not claimed.